Knowledge Base

The server crashed, and I lost my bet. Do I have the right to file a complaint?

If you experienced a loss in a bet due to a server crash or technical issue, you may have the right to file a complaint. Contact the Gamebeef support team through Discord or by sending an email to [email protected] to report the incident and provide any relevant information or evidence. The support team will assess the situation and assist you accordingly.

In addition, you may launch a "Dispute" on your Betting Dashboard for a member of our team to investigate it further.

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