Knowledge Base

I played a match and didn't receive any rewards, what should I do?

If you played a match and didn't receive your rewards, you can take the following steps:

  • ​Check your internet connection to ensure it's stable.
  • Click the yellow "Refresh" button located in your .

  • Ensure you have met all the conditions and requirements to receive the rewards.
    • Upload your Profile Picture.
    • Verify your Gamertag or ID through GameBeef.
    • Verify your Email.
  • Check if the game modes you played are available for rewards, such as Ranked matches only for Dota 2 or Normal Squad Mode in PUBG.
  • Contact the GameBeef support team through Discord or email [email protected] to report the issue and provide any relevant evidence.
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