Knowledge Base

If you played a match and didn't receive your rewards, you can take the following steps:

• ​Check your internet connection to ensure it's stable.
  
• Click the yellow "Refresh" button located in your .

  

  
  
• Ensure you have met all the conditions and requirements to receive the rewards.
  
  • Upload your Profile Picture.
  • Verify your Gamertag or ID through GameBeef.
  • Verify your Email.
• Check if the game modes you played are available for rewards, such as Ranked matches only for Dota 2 or Normal Squad Mode in PUBG.
• ​Contact the GameBeef support team through Discord or email [email protected] to report the issue and provide any relevant evidence.