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How Can I Report a Missing Match?

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Follow these steps if you wish to report a missing match.

First, login your account and go to your Dashboard.

Missing match button

Then, click on the "Missing Match?" button.

Type the match ID in the popup window and click the "Send" button. Our Team will review it and fix any missing match details where needed.

Type the match ID in the popup window and click the "Send" button. Our Team will review it and fix any missing match details where needed. 

  • For Dota 2, you can find the match ID in the bottom left corner of the match overview/lobby after you finished that match or in the match replays section.
For Dota 2, you can find the match ID in the bottom left corner of the match overview/lobby after you finished that match or in the match replays section.
  • For PUBG, you can find the match ID under the "Career" menu, in the match history tab section. You can also find it in this website by typing your PUBG nickname, looking for that specific match and then copying the highlighted match ID in the URL in the popup.
For PUBG, you can find the match ID under the "Career" menu, in the match history tab section. You can also find it in this website by typing your PUBG nickname, looking for that specific match and then copying the highlighted match ID in the URL in the popup.

Please note that the match will be reviewed and uploaded in the following 24 to 48 business hours.

Any request that doesn't meet the criteria mentioned in this article will be dismissed and denied.

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